Corps Royaux is a free-to-play MMORPG that immerses players in a world of epic quests, strategic battles, and vast kingdoms to explore. While the game is free, it offers an in-game store where players can purchase virtual items, exclusive gear, and customizations to enhance their gameplay experience.
Returns and Exchanges Policy
- Non-Refundable Digital Purchases:
All purchases made in the Corps Royaux online store are considered final. Due to the digital nature of these items, refunds cannot be issued once an item has been added to a player’s account. - Limited Exchanges:
- Players can request an exchange for technical issues (e.g., items that were purchased but do not appear or delivered content not functioning properly).
- Requests must be submitted to customer support within 14 days of purchase and include proof of transaction.
- Accidental Purchases:
- Refund requests for accidental purchases are evaluated on a case-by-case basis. To be eligible, the purchased item must not have been used.
- Promotional and Limited-Time Content:
- Items acquired during special promotions or limited-time events are non-refundable and cannot be exchanged.
- Compliance with Terms of Service:
Return or exchange requests will not be honored if they result from violations of the game’s terms and conditions, such as fraudulent activity or abusive behavior.
How to Submit a Request
For questions or return/exchange requests, contact the support team through the official Corps Royaux website. Provide clear details, including your player ID, proof of purchase, and a thorough description of the issue.
By playing Corps Royaux, players agree to this policy and commit to upholding the rules to ensure a fair and enjoyable experience for all.